TERMS OF SERVICE

Refund & Reschedule Policies

Please review the refund policy for the course option you purchased. To request a refund or reschedule for purchases within the policies below, please email your request to info@equalityinarms.com or you may text or call 407-900-1418. Please include your order confirmation number in the request or be prepared to provide it on the call.

Pre-scheduled Group Classes - Applies to dated classes organized and scheduled by Equality In Arms Defensive Training LLC.

  • (Refund Policy): Appointments must be cancelled at least 24 hours prior to your scheduled class to receive a full refund. Cancellations occurring after the deadline will not be eligible for a refund but will be entitled to a reschedule within 6 months from the purchase date. No call, no shows will result in a forfeit of the funds paid. Partial refunds may be requested if the number of attendees changes as long as the proper notice is given. 

  • Reschedule Policy - Notice of your intent to reschedule must be received at least 1 hour prior to your scheduled class to be eligible to reschedule. Cancellations occurring after the deadline will not be eligible for refund or reschedule and will result in a forfeit of the funds paid for the class. Once rescheduled, you may apply your credit to another scheduled group class, or to a Florida Concealed Carry private lesson within 6 months of the purchase date.

Private Lessons - Applies to classes booked by the customer for up to 4 learners.

  • Refund Policy: Appointments must be cancelled at least 24 hours prior to your scheduled appointment to receive a full refund. Cancellations occurring after the deadline will not be eligible for a refund but will be entitled to a reschedule within 6 months from the purchase date. No call, no shows will result in a forfeit of the funds paid. Partial refunds may be requested if the number of attendees changes as long as the proper notice is given. 

  • Reschedule Policy - Notice of your intent to reschedule must be received at least 1 hour prior to your scheduled class to be eligible to reschedule. Cancellations occurring after the deadline will not be eligible for refund or reschedule and will result in a forfeit of the funds paid for the class. Once rescheduled, you may apply your credit to another scheduled group class, or to a Florida Concealed Carry private lesson within 6 months of the purchase date.

  • Note for Private Groups of 5 or More Learners: Groups of 5 or more people will require a classroom rental hold of $180 which will be collected by invoice prior to your scheduled appointment. The hold will be refunded as long as all paid attendees attend the class on the scheduled date. Notice of cancellation or reschedule must be received at least 24 hours prior to your scheduled appointment to be eligible to receive a refund of the amount paid for the class, or to reschedule. Cancellations or reschedules occurring after the deadline will not be eligible for a refund and will forfeit the $180 classroom rental fee, but the class may be rescheduled within 6 months from the original purchase date.

Donations Policy

  1. Nature of Donations:

    Donations made to Equality In Arms Defensive Training LLC (EIA) are considered gifts to the company unless explicitly stated otherwise. EIA is a for-profit business and not a registered 501(c)(3) nonprofit organization. As such, donations are not tax-deductible.

  2. Event-Related and Conditional Donations:

    • Donations made in connection with a specific event, raffle, or giveaway are eligible for a refund upon request until the date of the scheduled event.

    • Refunds are not automatic and must be explicitly requested by the donor.

    • If a donor fails to attend the event or does not provide prior notice of cancellation, the donation is forfeited and non-refundable.

  3. Use of Donations:

    Donations to EIA may be used at the sole discretion of the company, its officers, and authorized partners to further the mission of providing high-quality firearms training and related services to communities in need. While EIA strives to use donations responsibly, donors do not have control over how their contributions are allocated.

  4. Legal Compliance and Transparency:

    • EIA does not engage in charitable solicitation and does not claim to be a nonprofit organization.

    • Donors acknowledge that their contributions do not entitle them to any ownership, membership, or decision-making authority within the company.

    • By making a donation, donors agree to these terms and understand that funds will be used to support the business operations and initiatives of EIA.

For any questions regarding donations or refund requests, please contact info@equalityinarms.com.

Privacy Policy

Effective Date: [Insert Date]

Equality In Arms Defensive Training LLC (“EIA,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services, including through our website, in-person classes, and online platforms.

1. Information We Collect

We collect the following types of personal information as part of providing firearms and self-defense training services:

  • Full name

  • Email address

  • Phone number

  • Residential address

  • Date of birth

  • Government-issued ID or concealed weapons license (for eligibility verification)

  • Payment information

2. How We Collect Your Information

We collect information from you directly through:

  • Website contact and registration forms

  • Newsletter signups

  • Class registration

  • In-person waivers and forms

  • Social media signups or direct messages

  • Third-party services such as Squarespace Payments

  • Cookies and analytics tools (used by Squarespace and potentially other services in the future)

3. Use of Information

We use your information to:

  • Process class registrations and payments

  • Verify legal eligibility for firearms instruction

  • Communicate with you about services, updates, and promotions

  • Maintain internal records as required by law and for business operations

  • Improve our services and user experience

4. Information Sharing

We do not sell or share your personal information for marketing purposes. However, we may disclose your information in the following limited circumstances:

  • Legal Requirements: If required by law, regulation, or legal process, including law enforcement investigations

  • Safety & Liability: If necessary to protect the rights, property, or safety of EIA or others

  • Service Providers: With trusted third-party services (e.g., Squarespace, Google Workspace) used for registration, payments, and email communications, under strict data protection agreements

5. Cookies & Analytics

Our website, hosted on Squarespace, may collect anonymized analytics data, such as visitor traffic, pages visited, and session duration. While we do not currently use custom cookies or third-party tracking tools, we reserve the right to implement them in the future to improve our services.

You may adjust your browser settings to block cookies or limit tracking features.

6. Data Storage & Security

  • Customer data is stored using Google Workspace tools with enhanced security features.

  • Payment details are processed securely through Squarespace Payments and are never stored directly by EIA.

  • Waivers and eligibility attestations are stored for legal and operational purposes and may be retained indefinitely.

7. Data Retention

Due to the serious and legally sensitive nature of firearms training, customer information may be stored indefinitely for compliance, verification, and record-keeping purposes. At this time, we do not honor individual requests for data deletion.

8. Marketing & Opt-Out

You may receive occasional marketing communications from us regarding class schedules, events, or promotions. You may opt out at any time by using the unsubscribe link in our emails or by contacting us directly.

9. Geographic Scope

EIA currently provides services only within the state of Florida. We do not market to or serve clients outside the U.S.

10. Legal Disclaimer

Disclaimer: Equality In Arms is not a law firm and the information provided in our training materials is intended to provide a baseline understanding of applicable laws. It is the student’s responsibility to remain up to date on all relevant federal, state, and local laws. For legal advice, please consult a licensed attorney.

11. Your Consent

By using our website or registering for our services, you consent to the terms outlined in this Privacy Policy.

12. Contact Us

For any privacy-related concerns, please contact:

Equality In Arms Defensive Training LLC
1150 NW 72nd Ave Tower 1 Ste 455 #17362, Miami, Florida 33126

(This address is a registered virtual address and is not a physical office or training location. Only regular mail bay be received and no package).
Email: info@equalityinarms.com
Website: https://www.equalityinarms.com